Cancellation Policy for Mamyhome Interior Design and Renovation Services
At Mamyhome, we value your commitment to our services and dedicate extensive time, effort, and resources to ensure a seamless experience. As such, please note our no-cancellation and no-refund policy, detailed below:
1. Booking Fee
- The booking fee paid upon confirming your appointment is non-refundable and cannot be canceled. This fee covers administrative and management costs incurred in preparing for your project.
2. Interior Design Consultation (IDC)
- Once scheduled, the consultation appointment is non-cancellable. Rescheduling requests may be considered on a case-by-case basis and must be made at least 7 days prior to the consultation date.
3. Interior Design and Build (IDB)
- Deposit and Payments: All payments, including deposits, are non-refundable. This is to cover management, design planning, and other preparatory costs incurred as part of your project.
- In-Progress Projects: Once the project has commenced, cancellations are not permitted.
4. General Terms
- Commitment to Service: By engaging Mamyhome for your interior design and renovation needs, you acknowledge and accept this no-cancellation, no-refund policy.
- Exceptional Circumstances: In rare cases involving unforeseen emergencies, you may contact our team to discuss potential solutions. However, refunds will not be provided under any circumstances.
5. Contact Us
For inquiries or assistance, please reach out to our customer support team via:
- Email: mamy.hq@mamyhome.com
- Phone/WhatsApp: +6013-2958565
We appreciate your understanding and trust in Mamyhome to deliver exceptional results. This policy ensures we can dedicate the necessary resources to provide the highest standard of service to all our clients.
